Privacy Policy

Effective date: May 21, 2025

1. 1. Commitment to Privacy

   We at gamenote.it.com are dedicated to protecting your personal information. This policy describes the types of data we collect, how we use it, and the measures we take to keep it secure.

2. 2. Information We Collect

   To operate and enhance our services, we may gather:

   • Account Details: username, email, date of birth, and gaming preferences.
   • Purchase History: game orders, license codes, transaction dates, and payment confirmations.
   • Technical Data: device model, operating system, browser type, IP address, and session duration.
   • Usage Metrics: in-game activities, achievements, forum contributions, and support logs.
   • Cookies & Tracking: browser cookies and local storage to remember your settings and personalise content.
3. 3. Why We Use Your Data

   We process your information to:

   • Enhance Site Performance: speed up page loads and improve navigation.
   • Personalise Recommendations: suggest games and deals tailored to your interests.
   • Secure Accounts: detect and prevent fraudulent activity.
   • Support Services: expedite customer support by referencing your history.
   • Communications: send you updates and promotions, with opt-out options available.
4. 4. Data Security

   We implement robust security protocols:

   • Encryption: SSL/TLS for data in transit and AES-256 for stored data.
   • Access Control: restricted access to authorised personnel only.
   • Audits & Testing: regular security assessments and penetration tests.
   • Incident Response: dedicated team monitoring and addressing potential threats 24/7.
5. 5. Sharing Your Data

   We do not sell your personal information. We may share it with:

   • Service Providers: hosting, payment and email partners under strict confidentiality.
   • Affiliates: to synchronise account details within our corporate group.
   • Legal Authorities: when required by law or to protect our legal rights.

   All third parties must adhere to our data usage restrictions.

6. 6. Your Rights

   Under data protection laws, you can:

   • Access: obtain a copy of your personal data.
   • Rectify: correct inaccurate or incomplete information.
   • Erase: request deletion of data, subject to legal obligations.
   • Restrict: limit processing, such as marketing communications.
   • Transfer: receive your data in a portable format.

   To exercise these rights, contact us at [email protected] or via your account settings.

7. 7. International Transfers

   Your data may be processed outside the UK. We ensure appropriate safeguards like standard contractual clauses and GDPR compliance.

8. 8. Children’s Privacy

   We do not knowingly collect information from children under 13. If discovered, such data will be deleted.

9. 9. Policy Updates

   We periodically review and update this policy. Significant changes will be posted with a new effective date and, if necessary, notified via email.

10. 10. Contact Us

    Questions or requests regarding your data? Reach out to:

    Email: [email protected]
    Address: 32 Poplar Grove, Swansea SA1 5EN